We arrived on 2/15, all were very tired and Kevin helped us check in and we all were in our beautiful rooms as quick as possible. Estephanie de Leon, Valdo Aguirre and Pilar Collado communicated well before our trip, and put up with my many questions and changes, so everything ran very smoothly for our group. I was amazed at the patience, help and responsiveness, both before and during our trip. We were a large group (24), in 8 rooms, staying 1 night before a flight home. The thing of this hotel was you had to pay as you charged not put on your room the pay at checkout. The hotel as a small business room in which you can use a laptop with a printer complimentary to guests, there are business conference meeting rooms ,a patio for special occasions in which outdoor dining is offered. The food wasn't bad, room service is offered to between 5 PM- 10 PM (17:00 -22:00) at no extra cost. Other items were offered on the lunch /dinner menu at a more reasonable price. There is a bar with a dining area in which they serve Breakfast at $18 USD, the lunch buffet was $30 USD in which was a little pricey for what there was offered. The rooms were somewhat on the dark side., there is a ceiling mount a/c -heater with a remote. Don't expect great views from the room as most I saw just had views of an industrial building next door or the fire escape ladders. The bed was very comfortable with a plush quilt. (nothing in English), a mini fridge, a closet with a safe, iron with board, the bathroom has a shower with hot water, soap, toiletries to hold one to their stay. This is primarily a business hotel with an express fell to it. The business district around many other big name Hotel names just off Reforma Avenue in Zona 9 near Plaza Espana in Guatemala City. I stayed one night on the final day of my trip at the Hilton Garden Inn. Finest Punta Cana By The Excellence Collection All Inclusive.Hotels near Universidad de San Carlos de Guatemala.Hotels near Universidad del Valle de Guatemala.Hotels near GTM Tour Guide & Travel Services.
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